At khorbrex, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our custom furniture services.
We collect personal information that you voluntarily provide when you contact us, request quotes, commission custom furniture, or engage with our services. This may include your name, email address, phone number, mailing address, and project details including room dimensions, design preferences, and budget information.
When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and access times. We use cookies and similar tracking technologies to collect this information.
We use the information we collect for the following purposes:
To provide and manage our custom furniture services, including processing your inquiries, preparing design proposals, coordinating fabrication schedules, and arranging delivery and installation. To communicate with you about your projects, respond to your questions, provide customer service, and send you updates about your commissions. To improve our website, services, and customer experience through analysis of usage patterns and preferences. To send you marketing communications about new designs, workshop events, and special offers if you have opted in to receive such communications. To comply with legal obligations and resolve disputes.
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
With service providers who assist us in operating our website, conducting our business, or serving our customers, such as payment processors, shipping companies, and software providers. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. When required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In connection with a business transaction, such as a merger, sale of assets, or bankruptcy, where your information may be transferred as part of that transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted communications, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing of your information, and the right to data portability.
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We use essential cookies required for website functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings and choices.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
If you are a California resident, you have specific rights under the California Consumer Privacy Act including the right to know what personal information we collect, use, and disclose, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate measures to ensure your information receives adequate protection.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is typically retained for seven years for business and tax purposes. Marketing communications data is retained until you opt out.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
khorbrex
601 Court St, Brooklyn, NY 11231
Phone: +1 646 250 7698
Email: info@khorbrex.world